C
creekmoorchris
Guest
OK so you get home from work, park the car, have tea, watch some TV, go to bed and all is fine.
You get up, have breakfast and go to work.
Then you get to the car and a window is missing, well sort of all over the floor, passenger seat, footwell, in fact everywhere. The glove box has been ripped out and the garmin that was inside the glove box has gone.
What a great start to the day! Call the police, "we will get back to you". Call the insurance company "all our staff are busy right now, leave a message and we will return your call". Call windscreen company as per insurance paperwork instructions (sorry Aris) and they ask what the window is (passenger front), is the windscreen damaged (No). They say they will be out between 12 and 2.
Get to work late and a bit windswept, no passenger window, and call the insurance company again, after 9am. they are pretty good and they get things moving. The police a call back with a crime number and say that the fingerprint person will be along.
OK the police lady comes along and finds a mark on the window rubber and some unidentifyble glove marks on the broken bits.
Mr windscreen man comes along ..... Mobile Windscreens and does the introductions and then gets on with the Job. The shop was a little busy today ... so I left him to it. I go and look a little later and he has not only done the side window, but also the windscreen. "Why have you doen the windscreen" I ask. "It was on the job sheet" he says, "dont worry you only pay the same excess!" Now this must be wrong, and I will be letting the insurance company know. Now the door rattles with some broken glass in it.
If anyone gets offered a cheap Garmin Street Pilot C550 please let me know as I would love to meet the person!
It has taken me nearly all day to sort this, ?75 excess on the windscreen, popssibly ?100 excess on the rest of the claim, glove box and Garmin, and if it goes to a garage to be fixed then thats another day out.
Now some little person is out there with a Sat Nav, probably on benefits and getting away with theft. Me, like you, work hard and try to get on. Why do we bother.
Rant over!
You get up, have breakfast and go to work.
Then you get to the car and a window is missing, well sort of all over the floor, passenger seat, footwell, in fact everywhere. The glove box has been ripped out and the garmin that was inside the glove box has gone.
What a great start to the day! Call the police, "we will get back to you". Call the insurance company "all our staff are busy right now, leave a message and we will return your call". Call windscreen company as per insurance paperwork instructions (sorry Aris) and they ask what the window is (passenger front), is the windscreen damaged (No). They say they will be out between 12 and 2.
Get to work late and a bit windswept, no passenger window, and call the insurance company again, after 9am. they are pretty good and they get things moving. The police a call back with a crime number and say that the fingerprint person will be along.
OK the police lady comes along and finds a mark on the window rubber and some unidentifyble glove marks on the broken bits.
Mr windscreen man comes along ..... Mobile Windscreens and does the introductions and then gets on with the Job. The shop was a little busy today ... so I left him to it. I go and look a little later and he has not only done the side window, but also the windscreen. "Why have you doen the windscreen" I ask. "It was on the job sheet" he says, "dont worry you only pay the same excess!" Now this must be wrong, and I will be letting the insurance company know. Now the door rattles with some broken glass in it.
If anyone gets offered a cheap Garmin Street Pilot C550 please let me know as I would love to meet the person!
It has taken me nearly all day to sort this, ?75 excess on the windscreen, popssibly ?100 excess on the rest of the claim, glove box and Garmin, and if it goes to a garage to be fixed then thats another day out.
Now some little person is out there with a Sat Nav, probably on benefits and getting away with theft. Me, like you, work hard and try to get on. Why do we bother.
Rant over!