Two connections problem

[an88fiero]

We had this problem before but it seemed to disappear for a while but now it's back and that is if one of us is on the forum and the other tries to join, you can't - it just sits there and eventually says "sorry there is a server error."

Not a major issue but a bit frustrating sometimes

 

[TransAmDan]

I did enable some features in the firewall earlier, it shouldn't have created your issue, but i have reverted back the settings to what they were. Let me know if the problem still remains.

 

[AmericanThunder]

I can't figure this problem out. There is nothing unusual in the way my router does NAT, but this seems to be the only forum we experience the issue.

 

[an88fiero]

This happened when we were at your parents house last weekend when we both came on here

 

[AmericanThunder]

Just did some testing, and unfortunately it's only the SR forum that causes us this problem.

 

[TransAmDan]

It's very odd, nothing has changed this end. I will do some log digging. Every access to the website is logged. As you can imagine these logs would be use. Each day is a separate log. Eack item that creats the webpage like sale sheets, images, is on the log. So could be say 50rewiests for one page.
What is the error it comes up with? Is it 'nginx gateway'
If you are not logged onto the forum can you view it?
Can you both view www.our-bailey.co.uk at the same time?
These tests will help narrow it down. 'Our bailey' is on the same server do has all the same firewall walls, I wonder if some force attack has enabled a lock down in an area. If so then you would get the same issue on any website on the same server.

I may have to get the chap at work to bring in his iPad and macbook and see if I can get it to fail there. Viewing the website on multiple PC's, PlayStation and mobiles from the same internet connection all works fine.

It's an odd issue that would be nice to get to the bottom of.

 

[TransAmDan]

Found the old thread on this, http://www.solent-renegades.co.uk/recent-changes-and-adjustments/19597-web-server-upgrade-8.html pages 8 and 9.

I know one thing they done was reset the firewall. This is certainly worth a shot. I'll try to do that now.

 

[AmericanThunder]

Usually it's just page cannot be displayed, not senn the gateway error.
The bailey site works albeit a little slow.
Weirdly the forum is working with both of us on it this morning.

 

[TransAmDan]

Usually it's just page cannot be displayed, not senn the gateway error.
The bailey site works albeit a little slow.
Weirdly the forum is working with both of us on it this morning.

Very odd, well i guess its a good thing its working now.
I did reset the firewall, however before I done that I interrogated what was currently blocked, and there was a few IP's that tried to get in via SSH. So there was no signs of why it would be effecting you, but reset it anyway.

Let me know if it happens again, and we can see if this reset clears it.

 

[an88fiero]

Very odd, well i guess its a good thing its working now.
I did reset the firewall, however before I done that I interrogated what was currently blocked, and there was a few IP's that tried to get in via SSH. So there was no signs of why it would be effecting you, but reset it anyway.

Let me know if it happens again, and we can see if this reset clears it.

Both tried to get on this morning. Here is the error I got.

 

[TransAmDan]

Can't quite read the message, think the forum resized it too small.
Will you both be online this evening. I can try that thing I wanted to try, resetting the firewall to see if it clears the issue.

 

[an88fiero]

We are both here

 

[AmericanThunder]

And initially it was running really slowly, but seems ok right now.

 

[TransAmDan]

How odd, I've not made any changes. Good to hear its working. Would be nice to get to the bottom of it.

 

[AmericanThunder]

It is bizarre

 

[an88fiero]

It's perfect again tonight

 

[AmericanThunder]

It's perfect again tonight

Yup, no problemo tonight.

 

[AmericanThunder]

Can't both get on tonight....

 

[TransAmDan]

okay, going to dive into some logs. Gotta be some clues somewhere...

 

[an88fiero]

Thanks Dan . Like trying to find a needle in a haystack!